Enquiry classification & response preparation
Read incoming requests, identify what is being asked, gather the relevant information and draft a reply for review.
Built around your workflow.
Help teams understand incoming enquiries, find information and prepare responses. Give AI clear tasks, approved data sources and appropriate human oversight.
Where we can help.
Internal knowledge assistants
Answer staff questions from your policies, manuals and past records, with sources shown for every answer.
Sales & quotation preparation
Extract requirements from an enquiry, look up historical pricing and prepare a draft quotation in your format.
Human review at critical decisions
Agents prepare; people approve. Every consequential action waits for a named reviewer.
WHAT YOU GET
What you get.
A scoped assistant
One clear job, defined inputs and outputs, and the data sources it is allowed to use.
Integration with your tools
Connected to email, CRM, ERP, documents or WhatsApp so it works where your team already works.
Guardrails
Permissions, approval steps, logging and fallbacks designed in from the start.
Ongoing tuning
Review cycles on real cases to improve accuracy and extend the assistant’s scope safely.
QUESTIONS
Questions we hear often.
What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An agent completes a defined piece of work: it reads, looks things up, prepares output and hands it to a person or a system.
Can an agent act on its own?
Only where you decide it should. Low-risk steps can run automatically; anything with cost or customer impact waits for approval.
What data does the agent see?
Only the sources you approve. Access follows your existing permissions and every lookup is logged.
WHERE THIS FITS
Industries where this matters most.
START WITH A CONVERSATION
Let’s make your work flow.
Tell us where the friction is. We’ll help you find the right next step.