The starting point
The problem
Product labels were printed manually after weighing. Staff matched finished goods with dispatch orders, creating risks of wrong labels, incorrect loading, inventory mismatch and shipment errors.
The starting point
Product labels were printed manually after weighing. Staff matched finished goods with dispatch orders, creating risks of wrong labels, incorrect loading, inventory mismatch and shipment errors.
The connected workflow
An automated production and dispatch workflow connecting the weighing scale, label printer, barcode scanner and inventory system.
The weighing scale sends each reading to the system the moment a product is placed on it.
The label is printed with the right product data and a unique barcode, with no manual selection.
Finished-goods stock is updated in real time as items are labelled.
Every item is scanned at the dispatch point before it goes onto the vehicle.
The scan is checked against the order; mismatches stop loading and alert the supervisor.
WHY IT WORKED
Checks happened on the floor and at the dock, where errors could still be prevented.
Scale, printer, scanner and inventory were designed as one workflow, not four tools.
Clear feedback at each station meant staff adopted it without extra training.
Reduced manual label errors, prevented incorrect loading, improved inventory accuracy and created complete traceability from production to dispatch.
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